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Section:  IT & Internet   Vacancy 606

Post:Technical Support Engineer Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: Coventry
The announcement text: Our client is seeking a Technical Support Engineer for their Cambridge site.

Essential Skills and Experience:
Excellent written and verbal communication skills.
Good understanding of hardware and software fundamentals.
Basic C programming skills.
Basic Lab skills
A desire to work within a customer facing organization
1 year in a technical role, however a new graduate would be considered
An outgoing personality

Desirable Skills and Experience:
RF experience a plus but not essential.
Knowledge of Bluetooth or communications systems a plus but not essential.
Customer facing experience

Responsibilities:
The Technical Support Engineer provides frontline technical assistance to our clients customers designing Bluetooth systems using BlueCore devices. This assistance is primarily via email and occasional conference calls.

The ideal candidate will have a sound footing in hardware design issues and embedded software design and implementation. Customer questions can range from RF problems, digital baseband issues and application and stack software questions.

The Technical Support Engineer will be responsible for providing prompt answers to any customer questions by utilizing internal documentation, intranets and by liaising with other individuals and teams.

Basic lab skills will also be needed as this role can require evaluation and modification of customer boards. Testing in house designs will also form part of this role.

On the job training on the Bluetooth specification and other products as well as the use of Bluetooth and RF test equipment for RF evaluation. Training will also be provided on writing embedded applications in C to run on our clients Bluetooth devices.

Occasional travel outside the UK (customer*distributor visits) may be required so a valid passport would be needed.

Salary £Depending on experience.

Please attach full and up to date CV.


Contact information
Employer:
Email: 1030@jobinleicester.informnow.com
Phone: 01223 451400
Publication date: 2009-03-24 04:50:34

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